How do I access my course?

You will receive an email from us with your login information, you create an account and will be able to login on all devices with the login information you select and track, learn & use your course, You can also click here to login, please remember to keep your email & password somewhere safe. 

How do I download my product?

We send an almost instant digital download email with a link to your product so just make sure your email address is correct. 

I didn't receive my product?

Email us contact@soundboxmusic.uk in the rare case of not receiving a product we will fix it

When I try to unzip my product it is corrupt or empty?

Some operating systems require a dedicated unzipping software such as WinRar, Unzip, Keka or many more free softwares

Can I return my product?

We don't offer returns on digital products as it's not possible to physically return a product, we trust our customers reviews and our years of experience to know we provide the highest standard of samples and packs - If you do have issues or problems with the packs we are more than happy to resolve for you.